Privacy Notice

When you submit an enquiry through our contact form, we collect:

• Your full name, company and position.
• Your business email address and telephone number.
• Your company website, if you choose to provide it.
• The type of executive support you are interested in and the description of your business challenge.
• Your confirmation that you have read this notice and consent to us storing your enquiry, together with the date and time of submission.

Please do not include sensitive personal information (for example, health information) in your enquiry.

When you visit the website, our hosting provider processes technical information needed to deliver and secure it, such as your IP address, browser type and the pages requested. To protect the enquiry form from automated misuse, the IP address used to submit an enquiry is held briefly in server memory to limit repeated submissions. It is not stored with your enquiry.

This website does not use analytics, advertising or marketing cookies, and it does not use third-party tracking tools. For that reason, no cookie preference controls are presented. If this changes, we will update this notice and request your consent where required.

• To review your enquiry and establish whether our experience and operating approach are appropriate for your business’s requirements.
• To contact you about your enquiry and, where appropriate, invite you to a private discovery conversation.
• To keep an appropriate record of our correspondence.
• To protect the website and the enquiry form from misuse.

We rely on your consent, given when you submit the form, and on our legitimate interest in responding to business enquiries. We do not use your information for automated decision making or profiling, we do not add you to marketing lists, and we do not sell your information.

Your enquiry is sent over an encrypted (HTTPS) connection. It is stored in a secure database provided by our website hosting provider, and a notification containing the details of your enquiry is sent by email to our business mailbox ([email protected]). Enquiries are reviewed internally by Echelon Executive Partners.

We share information only with service providers that process it on our behalf, and only as needed for the purposes above:

• Abacus.AI, the platform that hosts this website, stores enquiry records and sends enquiry notification emails.
• Our business email provider, which hosts the mailbox that receives enquiry notifications.
• If you are invited to a discovery conversation, the scheduling and video meeting provider used to arrange it. You will be able to see which provider is used before you book.

We may also disclose information where required by law or by a competent authority. Our service providers may process information outside the United Arab Emirates. Where this happens, we rely on providers that apply appropriate safeguards to protect it.

We keep enquiry information only for as long as it is needed to review and respond to your enquiry and to maintain an appropriate record of our correspondence. Where an enquiry does not lead to an engagement, we delete it once it is no longer needed for these purposes, or earlier at your request, unless we are required to keep it to comply with a legal obligation. Where an engagement follows, information is retained in accordance with the terms of that engagement.

Depending on the data protection laws that apply to you, you may ask us to give you access to the personal information we hold about you, correct it, delete it, restrict or object to its use, or provide it to you in a portable format. You may withdraw your consent at any time; this does not affect processing that took place before you withdrew it.

To make a request, email [email protected]. We may need to confirm your identity before acting on a request, and we will respond within the period required by applicable law. You may also have the right to complain to the data protection authority that applies to you.

We use reasonable technical and organisational measures to protect your information, including encrypted connections and restricted access to enquiry records. No method of transmission or storage is completely secure, but we work to protect your information appropriately.

We may update this notice from time to time. The date at the top of this page shows when it was last updated.

For any question about this notice or how your information is handled, please contact Echelon Life Sciences F.Z.C at [email protected].